1Strategy Announces Support
for Amazon Connect
1Strategy is among the first AWS APN Partners to support the new cloud-based contact center service
SEATTLE—March 28, 2017—1Strategy, a leading cloud consulting firm specializing in Amazon Web Services (AWS) cloud infrastructure and migration, today announced that it will be among the first AWS Partner Network (APN) Partners to support Amazon Connect, a new cloud-based contact center service from AWS. This builds on 1Strategy’s existing practice as an APN Consulting Partner, which focuses on helping customers maximize their AWS cloud deployment and investment.
1Strategy will provide tailored, end-to-end AWS solutions supported by our custom training in helping clients take advantage of Amazon Connect—the set-up and management of a customer contact center is easy and fast, in just minutes. As a result, businesses of all sizes can provide reliable customer engagement at any scale.
“We are excited to be among the first APN Partners to support Amazon Connect and to deliver the same proven success and expertise in AWS innovation, migration and optimization that customers have come to expect from 1Strategy,” said Rich Uhl, 1Strategy founder and CTO. “1Strategy stands committed to providing integration, implementation and custom training services to support customers interested in using Amazon Connect.”
1Strategy enables companies from diverse backgrounds and a variety of sizes in architecting, migrating and managing their workloads and applications on AWS. 1Strategy’s 10-years of AWS experience is marked by our staff. 1Strategy’s talented team of Certified Architects and DevOps Engineers is what sets us apart as an expert in AWS solutions.
Amazon Connect allows customers to tie-in and utilize other AWS services such as AWS Lambda, Amazon Simple Storage Service (Amazon S3), Amazon CloudWatch, Amazon QuickSight, and more. Additionally, integrating existing data sets with Amazon Connect allows customers to dynamically change support experiences based on current and past interactions.
1Strategy, in agreement with Amazon Web Services (AWS), is an AWS Advanced Consulting Partner focusing exclusively on AWS, with experts having deployed AWS solutions since 2007. 1Strategy specializes in helping customers architect and migrate workloads to AWS including Big Data, DevOps transformations, CI/CD, and automation. 1Strategy has established itself as a leader in consulting services, custom training and support. 1Strategy was also chosen as a Launch Partner to the AWS Managed Service Partner program and a Partner to the AWS Public Sector Program. To learn more, visit www.1strategy.com.